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Motorcycle Rental Terms & Conditions
Rider-Friendly Summary

Adventure travel involves real-world variables. Our goal is always to be fair, clear, and communicative — while setting realistic expectations from the start. No fine print, no hidden gotchas — just straightforward rules so you know exactly what’s included, what’s expected, and how we’ve got your back on the road.

Rider Requirements

  • Valid motorcycle license from home country

  • Minimum age 21

  • 1+ year recent riding experience on similar motorcycles

  • Passport or government photo ID required

  • Helmet and safety gear must be worn at all times

  • Riders must follow Colombian traffic laws and are responsible for all fines or violations

  • Colombia Moto Adventures may refuse or terminate a rental if a rider is unsafe or does not meet these requirements (no refund).

 

Booking & Payment

  • 50% deposit required to reserve a motorcycle

  • Remaining balance due before the ride begins

  • Payments accepted via bank transfer or credit card only

  • There is a 4% service fee for payments made by credit card.

  • Cash not accepted

 

Cancellation Policy

  • Tour deposits: Non-refundable this is due to hotels and motorcycles being reserved in advance

  • Rental deposits: 50% refundable if canceled before the trip

  • No refunds for early return, unused days, or trip interruption

 

Liability Limits (No Consequential Damages)

Colombia Moto Adventures is not responsible for indirect or consequential damages, including:

  • Missed hotels or flights

  • Taxi or transportation costs

  • Lost income or travel interruptions

  • Maximum liability is limited to the total amount paid for the motorcycle rental only.

Example:

  • If a motorcycle develops a mechanical issue and a rider misses a hotel reservation or flight, Colombia Moto Adventures is not responsible for those costs.

 

Fuel & Basic Maintenance

Motorcycles must be returned with a full tank and in the same condition received.

For longer trips riders should periodically check:

  • Chain lubrication

  • Tire pressure

  • Basic bolt inspection

  • Basic maintenance during the trip is the rider’s responsibility.

 

Adventure Riding Risks

Adventure riding involves real-world risks including:

  • Gravel, mud, water, rough dirt roads

  • Weather changes

  • Remote areas

  • Altitude, fatigue, & mechanical issues

  • By riding, participants accept these risks.

 

Medical Insurance

  • Motorcycles include SOAT medical insurance required by Colombian law, which provides limited emergency medical coverage only.

Optional Motorcycle Damage Insurance

Optional motorcycle damage insurance is available for an additional fee.

  • Covers physical damage to the motorcycle

  • $0 deductible

  • It does not cover towing or recovery fees, fines, third-party damage, legal costs, or personal injury.

  • Without this insurance, the renter is fully responsible for all damage, loss, or theft.

 

Damage Charges (Examples)

If optional damage insurance is declined, typical charges include:

  • Mirror — $50

  • Brake / Clutch Lever — $25

  • Indicators — $100

  • Scratched Plastics — $50

  • Broken Plastic — $200

  • Helmet — $300

  • Crash Bars — $300

  • Chassis Damage — $1,000

  • Additional damage will be quoted within 7 business days.

 

Traffic Violations

  • Riders are responsible for all violations including speeding, red lights, parking, or restricted zones.

  • Typical fines range $150–$300 USD.

 

Events Beyond Our Control

  • Trips may be affected by weather, landslides, road closures, protests, or other unforeseen events.

  • These situations may require route changes or delays and do not qualify for refunds or compensation.

  • Example:

  • If a landslide blocks a mountain road and the route must change or a riding day is shortened, riders are responsible for any additional costs such as hotels or transportation.

 

Personal Property

  • Motorcycle luggage boxes may not lock securely.

  • Colombia Moto Adventures is not responsible for lost or damaged personal items.

Basic Mechanical Awareness

  • Self-guided riders should have basic motorcycle travel skills, including reading maps, judging road conditions, and handling minor roadside issues like flat tires or small adjustments.

  • We provide reliable motorcycles, basic tools, and emergency support, but self-guided travel requires independence and problem-solving on the road.

Rider Responsibility & Skill Level

  • Riders must operate the motorcycle within their own skill level at all times. Guided tours are not training programs.

  • Riders must be comfortable riding on pavement, gravel, mud and changing road conditions.

  • If a rider creates a safety risk for themselves or the group, Colombia Moto Adventures may adjust the route, separate riders, or end the rider’s participation without refund.

  • Guides do not control individual riding decisions and are not responsible for rider mistakes, loss of control, or crashes.

  • Riding under the influence of alcohol or drugs voids all coverage.

Agreement

  • By booking or taking possession of the motorcycle, the renter confirms they have read and accepted these terms.

Bottom Line

  • We provide a well-maintained motorcycle, clear terms, and support where realistically possible so you can experience a true motorcycle adventure in Colombia.

Ready to Ride?

Book your guided or self-guided Colombia motorcycle tour from Medellín and ride the real Colombia — off-road trails through the UNESCO Coffee Region, high-altitude páramo, and colonial Andean towns. Every motorcycle rental and tour includes Honda XRE300 or Suzuki DR650 dual-sport motorcycles, expert bilingual guides, GPS tracks, boutique hotels, full riding gear, and 24/7 WhatsApp support.

1,000+ riders hosted since 2018 · 5.0 on Google · 250+ reviews · Riders from 30+ countries

Colombia Moto Adventures – The Only Risk is Wanting to Stay​​

📧 Email: Jeff@colombiamotoadventures.com
📱 WhatsApp: +57 321-491-7060

📍 Based in Medellín, Colombia

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